So you've made an order? Welcome to the MC Magnetic Blocks family!

Once you have placed an order, our team will carefully package your items and ship them within 24-48 hours. To speed up delivery if your order contains different types of products, you may sometimes receive them separately so we can get them to you as fast as possible.

Your products will be sent via various delivery partners, and then they should be safely in your patiently waiting hands within 7-14 business days*As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow its journey

Although we require a signature on delivery this is at the discretion of the delivery driver and they may leave your package in a safe place. or take it to your nearest post office if you are not home.

*Please note: We send via signature required post to ensure safe delivery- if you opt for 'Authority To Leave' yourself, we are not responsible for the package in the rare case it is missing or stolen.

*Please note: al shipping timeframes are from the advertised date of dispatch. should your item have a pre-order date (advised next to the product name in brackets, this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there's no date next to the product name, you're in luck - it's ready to go!

Yay, time to celebrate - your order is on its way! After we pass your order to the delivery partners, we will send you a shipping confirmation email which will have a 'Track Order button'. This will take you directly to the tracking site so you can follow the live tracking updates!
Haven't received your shipping confirmation email vet? check your spam folder too (it may have ended up there).

All orders include FREE and Fast Delivery World-wide over USD$50.

Sorry, we know this is the boring legal mumbo-jumbo, but take a minute to have a read of our return policy. We offer a 30-day risk free trial of our products, during which you can return them at any time.
However, not all items are eligible, Any exclusions will be called out on product pages and / or at check out. To be eligible for a return.
1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order
2. Item(s) were not marked "Final Sale" or "Non-Returnable" at the time of purchase, unless faulty.
3. Item(s) must be in the original packaging, which must be in original condition.
This includes attached tags and packaging. You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.
*Please note: If you are returning one of your items from a bundle, your order is no longer valid at that bundle pricing

Something not quite right with your order? Don't worry, our team is ready to spring into action! Please contact us to advise of the issue, and to help resolve things quickly we request you include photos so we can help identify what has happened.